At about 6:00 pm power was restored at the 211info offices in NE Portland. We will resume normal operations tomorrow, June 14.
The power outage left more than 17,000 people in Portland without power starting at around 4:00 pm.
Our staff responded by utilizing our new cloud-based phone system and additional emergency procedures. However, we do apologize for longer-than-usual wait times and the inability to use our search engine during the incident.
Thank you for your patience.
You can follow us on Twitter for emergency updates in the future.
Explore Clackamas County Jobs
Clackamas County offers a wide variety of positions, competitive pay plans, excellent benefits packages, and the satisfaction of doing work that helps make Clackamas County a great place to live, work and play.
Earlier in the year we officially launched 211 Family Info. People in Clackamas, Multnomah, Polk and Washington counties can call, text or email for guidance from our masters-level early childhood experts.
Metro Parent the "Portland metropolitan area's premier family publication" recently wrote up a great Q&A article with our 211 Family Info lead Ashley Lawrence.
Check it out.
You can download the entire issue, for free, right here.
This article was republished with Metro Parent's permission.
Clackamas County Records Management announces its move to a new location at 1810 Red Soils Court, Oregon City. This move will take place Wednesday through Friday, June 26 to 28.
Due to the large amount of inventory that has to be moved, the passport office will be closed Tuesday, June 18, through Friday, June 21, and Wednesday, June 26, through Friday, June 28.
The Oregon City Post Office – 19300 Molalla Avenue in Oregon City - accepts passport applications by appointment Monday through Friday. Call for an appointment at 503-722-2086.
For more about Clackamas County’s passport services, visit www.clackamas.us/rm or call 503-655-8323.
Records Management provides document capture, preservation, access, and records storage through efficient and cost-effective processes in compliance with all applicable laws and rules. Services include scanning, microfilming, storing, and timely delivery of County records; including records retentio...
Because of weather, the closure of South Holly Lane, which runs from Redland Road to Maplelane Road, has been moved to June 24-27. The road will be closed to through traffic for 24 hours a day from 7 a.m. Monday, June 24, through 6 p.m. Thursday, June 27. The actual work zone closure will be from Redland Road to Donovan Road.
The closure is needed so work crews can replace the bridge impact panels and re-pave the roadway over the bridge.
The work zone will be entirely closed. The county is working with affected residents to ensure they will be able to come and go from their homes during the closure. A detour route will be posted.
For more information, contact Stan Monte at 503-742-4678 or firstname.lastname@example.org
The City of Damascus is currently soliciting interested candidates to serve in the capacity of Pro Tem City Manager. The ideal candidate has a proven track record in developing strong council relationships and establishing positive working relationships both internally and externally with representatives of community organizations, other government agencies, City staff and the public. View the announcement on the City's employment page.
To learn more about Clackamas County Business and Economic Development go to: http://www.clackamas.us/business/
PICTURED: Paul Taylor, Export Council of Oregon; Cindy Hagen, Clackamas County Business & Economic Development; Catherine Comer, Clackamas County Business & Economic Development; Scott Goddin, Portland U.S. Export Assistance Center. Photo taken at the World Trade Center in Portland.
How much do you know about text messaging and community health?
Did you know:
- 80% of cell phone owners use the device to text. In six years that number has grown 22%,
- “Texting is nearly universal among young adults, ages 18-29,” according to Pew, or
- Studies on text behavior report that subjects prefer texting when dealing with emotional issues, or asking for help. Many folks find it easier to ask for help by text.
Texting is ubiquitous, uniquely helpful and here to stay. That’s why 211info invested in an innovative new texting program starting last July.
Since then, we’ve found that the freedom to choose how and when to reach out for help can expedite the process of getting the information people need to get back on their feet.How to text
First things first, how does it work?
Anyone in Oregon and SW Washington can text their zip code to 898211 (like the image above). They’ll be asked to text some brief demographic information and then they’ll be texting with one of our community information specialists.
The wait is often very short, if there’s a wait at all. And the person texting 211info can carry on the conversation throughout the day and over weeks at their convenience.How it’s used
42% of people who’ve texted 211info have texted back for more. So we can assume those who use it, like it. One of the most interesting things about texting is people are accessing our information in very different situations.
- Texters have mentioned they text while on the bus going place to place which is the best way to keep track of information.
- People text as they are waiting in an agency or health care waiting room.
- They text at work when a 211 phone call may be a little embarrassing in front of co-workers.
- They text when they run out of cell phone minutes.
- Texting is easy for outreach workers as well.
At this point, our only problem with texting is we want more people to use it.
That’s where you come in.Give it a try
Give texting a try and share this with your colleagues, friends and neighbors.
Just text your zip code to 898211 and get a conversation started.
Before you do though, I’ll leave you with some parting thoughts from those who’ve used the service:
- Btw 211 by text is awesome.
- Really? Awesome!! You are amazing!! :-)
- okay! I think this service is awesome. and you are an angel for working today! I'm on it.....
- Thank you so much for all of these helpful suggestions.
- I'm feeling more optimistic about finding the care I need
- Thank you for your help. I'm a student & greatly appreciate it. :)
- I have no minutes just text. I’m so happy this was available
- Female, 30, couldn't find information on website except to text and can't call 211
- …I'm so glad you folks do texting, that makes this much easier and much more private when I'm riding public transit.
I also want regional updates
- Central Oregon
- Portland Metro (Clackamas, Multnomah, Washington)
- Coos and Curry
- Douglas and Josephine
- Linn, Benton, Lincoln
- Marion, Polk, Yamhil
- Southwest Washington